526 Country Squire Rd. Waterloo ON N2J 4G8

COVID-19 Energy Assistance Program for Small Business (CEAP-SB) Application Form (Electricity)

4Account Information

  • Please complete an electricity application for your registered small business or registered charity. If you previously applied for and received funding from CEAP-SB, you may reapply again, up to the total combined maximum credit of $1,500. If you have natural gas service, you may also be able to apply separately for natural gas CEAP-SB support through your natural gas utility. This program is intended to provide support to registered small businesses and registered charities that have been financially impacted by COVID-19.

    After you have provided your information, please sign this form and provide your consent by: (a) if submitting electronically, typing your name(s) in Section 4; or (b) if submitting by mail, you may print the completed form and sign Section 4 by hand. Please ensure that the information provided is accurate and up-to-date.

    Once completed, including date and signature, press submit. You may also submit your application by email or phone. Visit Waterloo North Hydro’s website wnhydro.com/CEAPSB for application options. Please only submit your application using one of the methods available.

    CEAP-SB funding is limited and applying does not guarantee that Waterloo North Hydro has CEAP-SB funding remaining. Applications will be processed in the order they are received. For information on residential CEAP and lower-income energy support programs available, please visit the Ontario Energy Board’s website.


  • You are eligible for this program if you meet all of the following criteria:

    1. As of the date you are applying, your small business or registered charity has an active account with an electricity distributor or a unit sub-meter provider. You will be required to provide your registered business number or registered charity number.
    2. Your small business or registered charity is classified as a general service less than 50 kilowatt (kW) customer if the account is with an electricity distributor, or
    3. Your small business or registered charity is using less than 150,000 kilowatt-hours (kWh) of electricity annually if the account is with a unit sub-meter provider.
    4. As of the date you are applying, your small business or registered charity has overdue amounts owing from one or more previous electricity bill(s) incurred since March 17, 2020, the date of the initial Provincial Declaration of Emergency.

    If you previously received funding under this program and are reapplying based on overdue amounts still owing, you may qualify for additional funding up to a total combined maximum credit of $1,500.

    If you are not eligible for CEAP-SB, your business may still be eligible for property tax and energy bill rebates. More information can be found here Ontario.ca/covidsupport for more information.

    In addition, your primary residence may be eligible for residential CEAP or lower-income energy support programs. Please contact your utility for information on entering into a payment agreement. You may also visit the Ontario Energy Board’s website for more information.